Gerpott

A TECHNICAL MODEL FOR IMPROVING CUSTOMER LOY ALTY WITH M ...

In this paper, two main researches, which studied the implications of customer loyalty in the in the telecommunication industry, are considered: Torsten J. Gerpott et al (2001) studies in German and Kim et al (2004) in Korea.

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A hybrid technology acceptance approach for exploring e ...

Gerpott, T.J., Rams, W. & Schindler, A. Customer retention, loyalty, and satisfaction in the German mobile cellular telecommunications market, Telecommunication Policy, 2001, 25(4), 249-269. [5]

www.decisionsciences.org

Customer retention, loyalty, and satisfaction in the German ...

* Corresponding author. Tel.: #49-203-379-3109; fax: #49-203-379-2656. E-mail addresses: gerpott@uni-duisburg.de (T.J. Gerpott), wolfgang.rams@telekom.de (W. Rams), andreas.schin-dler@t-mobilnet.de (A. Schindler).

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An Analysis of the Efficient Scale Determination Approach ...

Economic Implications - 1 - Gerpott Commission MTR Recommendation September 9, 2008 An Analysis of the Efficient Scale Determination Approach Proposed in the Draft Commission Recommendation on the Regulatory Treatment of Mobile Termination Rates in the EU Torsten J. Gerpott ∗ Duisburg ...

ec.europa.eu

On- Versus Off-Net Call Price Discrimination in European ...

ZfTM-Work in Progress Nr. 81: On- Versus Off-Net Call Price Discrimination in European Mobile Telecommunications Markets - A Review of Previous Evidence and a Comparative International Analysis with Special Reference to Germany - Torsten J. Gerpott *  2007 * Univ.-Prof. Dr. Torsten J. Gerpott ...

www.zftm.de

The Moderating Influence of Enjoyment on Customer Loyalty

Despite calls for considering hedonic aspects of consumption and within this study's context, no published studies on customer loyalty towards mobile service providers - mobile loyalty - have considered the role of hedonism (for examples, see Caruana, 2004; Gerpott, Rams and Schindler, 2001; J ...

web.biz.uwa.edu.au

Firm and Target Country Characteristics as Factors Explaining ...

ZfTM-Work in Progress Nr. 61: Firm and Target Country Characteristics as Factors Explaining Wealth Creation from International Expansion Moves of Mobile Network Operators Torsten J. Gerpott * /Nejc M. Jakopin **  2005 * Univ.-Prof. Dr. Torsten J. Gerpott, Lehrstuhl Planung & Organisation ...

www.zftm.de

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Hanson [6] and Gerpott [7] have studied the consumer behavior towards green utility products and important factors which determinants the consumer behavior in adoption of green energy.

www.ciitvehari.edu.pk

IMPACT OF THE DIGITAL REVOLUTION ON THE MEDIA AND ...

ices broadly fall into two categories (Gerpott 1996). Value added network services (VANS) can be provided without investments in further infrastructure apart from very

www.javnost-thepublic.org

A WATERSPOUT FORECASTING TECHNIQUE Szilagyi, W.

In recent years, other focused studies on waterspout forecasting have been conducted by Sioutas and Keul (2007), Kuiper and Van der Haven (2007), and Dotzek, Emeis, Lefebvre, and Gerpott (2009).

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